This confidentiality policy defines and informs you on the way Thermoconcept uses and protects the information collected during the use of this website:

Use of the personal data collected

In general, it is possible to visit the website without providing us with any personal data. However, if you refuse to do so, you may not be able to benefit from certain information or services offered to you.

For this reason, Thermoconcept may ask you to fill in your name, first name, e-mail address, telephone number and company. By providing this information, you expressly accept that it will be processed by Thermoconcept, for the purposes indicated below.

Identity of the data controller

The data controller is the company:

25 Rue Marcel Issartier
Bât Aero Business Center
Bureau 12, RDC
33 700 Mérignac.

Phone : +33 (0)5 47 74 62 12

Purposes of the treatment

Thermoconcept may process your personal data:

  • In order to provide you with the information or services requested (in particular sending documentation, sending quotes).
  • In order to collect information for analytical purposes, enabling us to improve our website and our services.
  • In order to be able to contact you about different events related to Thermoconcept.

Storage time

Your Personal Information is kept by Thermoconcept only for the time corresponding to the purpose of the collection as indicated above. In any case, it will not exceed 24 months.

Access Rights to Personal Data

You have the following rights concerning your Personal Information, which you can exercise by writing to us at the postal address or by e-mail at

Right of access to data

You have the right to access your Personal Data subject to provide a proof of your identity. Your request will be processed within 15 working days.

To help you in this process, in particular if you wish to exercise your right of access by means of a written request to the postal address, you will find by clicking on the following link a model letter drawn up by the Commission Nationale de l’Informatique et des Libertés (the “CNIL”, the French Data Protection Authority).

Right to rectify or delete data

By virtue of this right, the law entitles you to request the rectification, updating, blocking or deletion of any data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.

To help you in this process, in particular if you wish to exercise your right of rectification by means of a written request to the postal address, you will find by clicking on the following link a model letter drawn up by the CNIL (French Data Protection Authority).


During your first visit to the website, you will be warned by a banner that information relating to your browsing may be recorded in “cookie” files. “Cookies” are small text files of limited size that enable your computer, tablet or smartphone to be recognised in order to personalise the services offered by the website.

This information does not allow us to identify you personally. It is mainly used to improve the user experience and the performance of our website.

The website uses tools such as Google Analytics to monitor visitor activity and provide you with an optimal user experience. The information thus collected may include geolocation data or contact information. We undertake to use the data exclusively for our needs and in accordance with our instructions, in compliance with European regulations. Appropriate security and data privacy protection measures are implemented to ensure the confidentiality of the data.

Most Internet browsers are configured by default to allow the deposit of cookies. You can change these settings so that all cookies are systematically rejected, or so that only part of the cookies are accepted or rejected, depending on their emitter.

The refusal to deposit cookies is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website.

Documentation concerning the modification of cookie settings:

Chrome :

Mozilla Firefox :

Internet Explorer :

Opera :

Safari :

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